Kaspersky Killed CSA 卡巴斯基刪掉CSA

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Problem: Cannot run CSA Expert and got a error message of “cannot find CSAPNT.DLL”
問題: 無法執行CSA Expert並收到錯誤訊息“找不到CSAPNT.DLL”

Reason: Anti-virus program Kaspersky has deleted CSA system files.
原因:防毒軟件卡巴斯基刪除了CSA系統文件。

The problem is Kaspersky mistreated these files as Trojan.  We have already notified this issue to Kaspersky and now waiting their reply.
問題是卡巴斯基將這些文件誤認為木馬程式。 我們已經將此問題通知卡巴斯基,現在正等待他們的回覆。

Quick Solution:
速解決方案:

1: Disable Kaspersky
    停用卡巴斯基

All CSA users must disable Kaspersky.
所有CSA用戶必需停用卡巴斯基

2: Update CSA
    更新CSA

Request a new password to update CSA3.6.2 again.
索取密碼以再次更新CSA3.6.2

Link: 連結: http://www.plsoft.com/csa-expert-update/

How to fix Kaspersky?
如何修復卡巴斯基?

- Add CSA to Exclusions List
  將CSA添加到排除項列表

According to Kaspersky’s website to add CSAEXP.EXE and CSAPNT.DLL  to the exclusions list.  They are “F:\PNL\CSAEXP”.
(suppose your CSA is saved in drive F)
你可以將”CSAEXP.EXE” 及 ”CSAPNT.DLL” 添加到排除項中。此兩個文檔在”F:\PNL\CSAEXP” 中 (假設你的CSA在磁盤 F)

Reference: 參考:https://support.kaspersky.com/13113

This settings vary from different versions of Kaspersky.  Please consult your supplier and I.T. for further information.
此設置因卡巴斯基的不同版本而異。 請諮詢你的供應商和技術人員瞭解更多資訊。